Piet de Vriendt, senior business development manager at Kezzler, discussed the benefits to brand owners and consumers of applying a cloud-hosted UID (Unique Identifier) on every single product produced.
“Kezzler is a world leading cloud-based enterprise solution platform for product digitization and traceability, and serialization is an important part of achieving that,” said Piet de Vriendt. “The cloud hosted platform generates codes which are applied to individual products. From the factory floor and throughout the supply chain, data is associated with these codes and stored on our cloud platform. Brands can choose to share this data with stakeholders from one common source.”
“We are pioneers in this business having been around for 20 years, quite a long time in this field as serialization is still very new to many companies and brands.”
Piet de Vriendt explained the drivers from digitizing individual products, such as governments implementing legislation to protect consumers.
“Legislation is a very good trigger to start the conversation about serialization, but it shouldn't end there. It's a very tangible opportunity for brand owners to take because they have to, but there is additional value to be gained by taking one step further and considering, if we have to do this, what more can we do? If we have to apply a single unique, traceable code on every single product we produce, what more can we get out of this, and this is where the other drivers come into play.”
“The truly interesting opportunities come from consumers and brand owners. Consumers expect safe, sustainable and connected products, and are becoming more conscious where products and their ingredients come from. They want to know if a brand has made efforts to try to be more sustainable, or source more ethically. Serialization enables brands to share information with their consumers directly through the packaging, to show the efforts they are taking to be more sustainable.”
“Meanwhile, branded goods companies are willing to invest to increase sales, improve supply chain efficiency and control, and be compliant. Serialization is a very interesting tool to safeguard and develop the value of a brand and can be used to stop counterfeiting or product diversion. Serialization can also be used to engage more directly with the consumer to tell them more about products and elevate the experience of using products.”
Piet de Vriendt then showed an example of how a QR code on a pack carries unique ‘digital DNA’, which is assigned to every product.
“We create a digital twin of every physical product that leaves the factory and then enters the journey towards the consumer. This enables cloud-based supply chain tracking, with data aggregation and tracking throughout the supply chain, from sourcing and manufacturing, through shipment and logistics, to point of sale and finally to the consumer and recycling.”